Host playbook

Hosting, done responsibly.

A clear, on-brand guide to the local rules, taxes, safety standards, and craft that separate a good Canadian host from a great one — province by province, city by city.

Know your local rules

Zoning, short-term-rental permits, and condo bylaws vary by city. Always check before listing.

Collect the right taxes

Some provinces and municipalities require GST/HST, MRDT, or registration. We help you track it.

Safety first

Smoke + CO detectors, fire extinguishers, posted emergency info, and clear house rules.

Set guests up to win

Clear listings, fast replies, and great photos beat every other ‘growth hack’ combined.

Section 01

Responsible hosting in Canada

Provincial rules, taxes, registration, safety, and neighbour etiquette.

At a glance

Space Share is a Canadian marketplace. Whether you're listing a studio for a shoot, a loft for a dinner club, a cottage for the weekend, or a backyard for a small event — these are the rules, taxes, and standards every Canadian host should know.

Quick note: This is a starting point, not legal or tax advice. Local rules change often — confirm specifics with your municipality, your condo board, your insurer, and a Canadian accountant where it matters.

The four host expectations

  1. Know the rules where you list. Short-term rental bylaws, event-space zoning, and condo declarations vary city to city — sometimes block to block.
  2. Handle the money properly. GST/HST where applicable, provincial accommodation taxes, and reporting hosting income to the CRA.
  3. Keep guests safe. Working smoke + CO detectors, a fire extinguisher, posted emergency info, and an honest listing description.
  4. Be a good neighbour. Noise, parking, garbage, and guest behaviour are what get hosts shut down. A short house-rules card and a heads-up to neighbours go a long way.

Taxes

Income you earn hosting on Space Share is taxable. Your obligations depend on your province, your revenue, and how you operate — talk to a Canadian tax professional for specifics.

What to plan for

  • Income tax — Hosting income is reported on your annual return (typically due April 30). Pull figures from your host earnings summary.
  • GST/HST — Generally required once your hosting revenue exceeds $30,000 in any 12-month period. Some short-term rental activity is taxable from dollar one.
  • Provincial accommodation taxes — e.g. BC's MRDT (up to 3%), Quebec's lodging tax (3.5%), municipal accommodation taxes (MAT) in many Ontario cities (typically 4%).
  • Records — Keep receipts, mileage, cleaning costs, and platform fees. Most are deductible against hosting income.

Canada Revenue Agency — Accommodation sharing

Local regulations by province & city

Select your area to read up on registration, permits, and short-term rental rules. If your city isn't listed, your provincial page is the right starting point.

British Columbia

  • British Columbia (provincial STR rules)
  • Vancouver

Alberta

  • Alberta
  • Calgary
  • Edmonton

Saskatchewan

  • Regina
  • Saskatoon

Ontario

  • Ontario
  • Toronto
  • Ottawa
  • Mississauga
  • Brampton
  • Vaughan
  • London
  • Kingston
  • Huntsville
  • Northern Bruce Peninsula
  • Prince Edward County
  • Tiny

Quebec

  • Quebec (CITQ registration)
  • Montréal

Atlantic Canada

  • Nova Scotia
  • Newfoundland and Labrador
  • Prince Edward Island
  • Charlottetown

Contracts, mortgages & housing

Before you list, make sure you're actually allowed to host on your property.

  • Leases — Many leases restrict subletting or short-term hosting. Read yours, or ask your landlord for a written addendum.
  • Condos & co-ops — Check the declaration, bylaws, and rules. Many Canadian condo boards prohibit short stays outright.
  • Mortgages — If your property is financed, your lender may have restrictions on commercial use or short-term rentals.
  • Subsidized housing — Almost always prohibits subletting without written permission from the housing authority.
  • Housemates — If you share your home, agree in writing on hosting frequency, guest etiquette, and revenue sharing.

Insurance

Standard homeowner or tenant policies usually don't cover commercial activity like short-term hosting or events. Before you accept your first booking:

  • Tell your insurer what you're doing — in writing.
  • Ask whether you need a commercial rider, host-specific policy, or event coverage.
  • Confirm liability limits cover the kinds of activities your space is used for (shoots, classes, gatherings, overnight stays).

Safety essentials

Every Canadian host should have these in place before going live:

  • Smoke alarms on every level and outside sleeping areas (battery checked).
  • Carbon monoxide detectors wherever there's a fuel-burning appliance, fireplace, or attached garage — required by law in most provinces.
  • Fire extinguisher in or near the kitchen, with a visible expiry date.
  • Clearly posted emergency info — civic address, nearest hospital, and your contact number.
  • First-aid kit stocked and accessible.
  • Clear exits — no blocked doors or windows.

For event or studio spaces, also confirm occupancy limits, accessible exits, and any fire-code requirements with your municipality.

Being a good neighbour

The fastest way to get shut down is to upset the people next door.

  • Set and enforce a quiet hours policy (most Canadian cities: 11pm–7am).
  • Cap guest counts clearly in your listing — and on a posted house-rules card.
  • Provide parking guidance — where to park, where not to.
  • Handle garbage and recycling on schedule. Don't leave it for the neighbours.
  • Give nearby neighbours your phone number so they can reach you, not bylaw enforcement.

Need a hand?

Our Canadian hosting team can walk you through registration, taxes, and bylaws specific to your neighbourhood. Use the Help Centre or jump straight into setting up your listing.

Section 02

Hosting places to stay

The craft — listings, pricing, communication, and operations.

The craft of a great listing

Registration and safety get you on the platform. These are the things that make guests rebook, refer friends, and leave the kind of reviews that fill your calendar.

Listing fundamentals

  • Photos — Daylight, wide angles, every room, every amenity. A pro shoot pays for itself within a few bookings.
  • Title & description — Lead with what's distinct (the loft skylights, the lakefront, the kitchen island). Don't oversell.
  • Amenities — List what you actually have. Missing or wrong amenities are the #1 driver of bad reviews.
  • House rules — Short, specific, posted in the listing AND inside the space.

Pricing

  • Start by benchmarking comparable Canadian listings in your neighbourhood.
  • Use weekend, weekly, and monthly discounts deliberately, not by default.
  • Build in cleaning fees that reflect real turnover cost.
  • Revisit pricing seasonally — Canadian demand swings hard between winter and summer in most markets.

Communication

  • Reply within an hour during the day. Fast replies meaningfully boost conversion.
  • Send a pre-arrival message with check-in details, parking, and Wi-Fi 24 hours out.
  • Check in once mid-stay — friendly, not intrusive.
  • Follow up after checkout with a thank-you and review request.

The guest experience

Little things, big impact:

  • A welcome note with your phone number and one local recommendation.
  • Spotless bathrooms and kitchen — the two rooms that drive reviews.
  • Fast Wi-Fi with the password posted somewhere obvious.
  • Extras that cost almost nothing — bottled water, local coffee, a charging cable, a sleep mask.

Operations

  • Build a cleaning checklist — give it to your cleaner and to yourself.
  • Keep a restock list for consumables (toilet paper, soap, dish tabs, coffee).
  • Do a quick maintenance walk monthly: smoke alarm batteries, leaks, scuffs, missing items.
  • Maintain a short list of trusted backups — a second cleaner, a handyperson, a locksmith.

When something goes wrong

It happens to every host eventually.

  • Document early — photos, timestamps, written messages on the platform.
  • Communicate clearly with the guest, calmly and in writing.
  • Loop in Space Share support rather than trying to handle disputes off-platform.
  • Review and adjust — most issues point to a fixable gap in your listing or process.

Still have questions?

Our hosting team is here to help.

Get answers about regulations, taxes, and safety specific to your neighbourhood — or jump straight into setting up your first listing.