What's the cancellation policy?

Each listing displays its own cancellation policy at the top of the booking summary. Space Share has three standard tiers:

• Flexible — full refund up to 24 hours before start; 50% within 24 hours
• Standard — full refund up to 7 days before start; 50% within 7 days; no refund within 24 hours
• Strict — 50% refund up to 14 days before start; no refund within 14 days (typical for premium event venues with deposits)

The Space Share service fee is refunded any time the booking itself is refunded. Payment processing fees (around 2.9%) are non-refundable on cancellations made within 24 hours of booking.

Extenuating circumstances — serious illness, bereavement, government travel restrictions, or a natural disaster affecting the space — can override the host's policy. Submit documentation through the booking's Help thread within 14 days.

The host can always offer a more generous refund than their stated policy. It never hurts to ask.