Help Centre
Guests·Account

How do I contact Space Share support?

There are three ways to reach us:

  • Email: support@spaceshare.ca — replies within 2 hours, 7am–11pm ET, 7 days a week
  • In-app: the Help button at the bottom of any booking or message thread routes directly to the agent handling your booking
  • Urgent on-site issues: call the emergency line printed at the top of your booking confirmation — available 24/7 during your active booking window

For general questions before you book, our AI concierge Cher can usually point you to the right space in a minute or two.

We don't operate a phone line for general enquiries — email gets you a faster, written answer you can refer back to.

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If not, email us at support@spaceshare.ca — we reply within 2 hours, 7am–11pm ET.

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